Introduction

At our company, we value customer satisfaction and strive to provide a seamless returns process. This returns policy outlines the steps, conditions, and timeframes for returning products purchased from us.

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Eligibility for Returns

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General Conditions

• Products must be returned within 30 days of purchase.

• Items must be in their original packaging and condition.

• A receipt or proof of purchase is required.

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Non-Returnable Items

Certain products are not eligible for returns. These include:

• Gift cards

• Personalized items

• Perishable goods

• Sale items marked as non-returnable

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Return Process

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Initiating a Return

• Contact our customer service team to request a return authorization.

• Provide your order number and details about the product you wish to return.

• Follow the instructions provided by our team to pack and ship the item.

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Shipping Returns

• Customers are responsible for return shipping costs unless the product is defective or incorrect.

• We recommend using a trackable shipping service.

• Ensure the item is securely packaged to prevent damage during transit.

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Refunds

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Processing Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 10 business days.

• Refunds will be issued to the original payment method used for the purchase.

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Partial Refunds

In certain situations, only partial refunds are granted:

• Items not in their original condition

• Products returned beyond the 30-day period

• Missing parts or accessories

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Exchanges

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• If you wish to exchange an item, please contact our customer service team for assistance.

• Exchanges are subject to product availability.

• Follow the return process to send back the item you wish to exchange.

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Defective or Incorrect Items

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• If you receive a defective or incorrect item, please notify us immediately.

• We will cover the return shipping costs for defective or incorrect items.

• Upon confirmation, we will send a replacement or issue a refund.

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Contact Information

For any questions or concerns regarding returns, please contact us:

• Email: info@agadgetsgalorehub.online

• Phone: +44 07958758722

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Conclusion

We are committed to ensuring a smooth and hassle-free returns experience. By adhering to the guidelines in this policy, you can expect efficient handling of your returns and refunds. Your satisfaction is our priority, and we are here to assist you every step of the way.

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- Please note that original shipping fees are non-refundable.